We are pleased to offer a free pick-up and delivery service within the Ottawa area on orders over $40. All payments must be made by credit card prior to delivery.
It is our goal to ensure we provide outstanding customer service and meet the highest standards for the cleaning and care of your garments.
We make it a priority to ensure our free pick-up and delivery service operates every week of the year. However it is understood that this free service may not be available during certain holidays, inclement weather or other conditions beyond our control. It is possible that a scheduled pick-up or delivery can be delayed due to unforeseen circumstances. A delay or failure to make a pick-up or delivery on time will not entitle you to any form of compensation from Goodfellow Cleaners.
If instructed to drop-off your garments and leave them in an unattended location, we accept no responsibility for loss or theft.
Our drivers do not accept cash. Payments must be made by credit card over the phone and we will call you in advance of delivery to process your credit card information. A transaction copy will accompany the returned order. It is not secure to provide credit card information on this website over the internet or via email.
Customer agrees to abide by all other policies in-store or as described on our invoices.